COMMON CHALLENGES

The Challenge Financial Institutions Face

Choosing a new digital banking platform is one of the biggest technology decisions your financial institution will make, and the process comes with major challenges.

Learning the vendor landscape

Without prior experience, it’s difficult to know which digital banking vendors truly deliver beyond the demo.

Negotiating Complex Contracts

Digital banking contracts are complex, long-term, and difficult to negotiate without market insight.

Implementation without a playbook.

Without experienced oversight, timelines slip, costs grow, and customer experience suffers.

RISKS

Common Risks in Digital Banking Platform Selection

Selecting a digital banking platform is a high-stakes decision with long-term impact.

Without the right expertise, institutions risk choosing the wrong vendor, poor contracts, weak implementation, and lack of independent guidance, impacting operations, staff, and member experience for years.

Wrong Vendor Selection

Poor contract negotiation

Weak implementation oversight

Missing a Neutral Perspective

OUR APPROACH

A Structured Approach Built Around Your Institution

Our process helps banks and credit unions navigate digital banking decisions with greater clarity, alignment, and implementation readiness.

1 - Digital Banking Readiness Assessment

We help you define your platform needs, align your market direction, define plan resources and timelines, and build a clear roadmap for the project.

2 - Vendor Evaluation & Selection

This phase includes RFP development, vendor briefings and demo coordination, structured solution evaluation, and a final recommendation aligned with your goals.

3 - Contract Negotiation

This phase focuses on reviewing and negotiating contract terms, providing market benchmarking insights, and supporting negotiations to help secure the best possible agreement.

4 - Implementation Oversight

This phase supports the implementation process through data migration and validation, end-to-end testing with third-party providers, issue management and resolution, and go-live readiness assessment.

Digital Banking Activation Program

Most institutions treat go-live as the finish line, but that’s where adoption gaps begin and ROI often falls short.

Solt Financial’s Activation Program drives real platform usage after launch, turning implementation into measurable business outcomes.

✓Growth - Drive new member acquisition and direct deposit adoption.

✓ Share of Wallet — increase engagement with existing customers through digital channels.

✓Non-Interest Income — promote adoption of revenue-generating digital features.

✓Cost Reduction — increase digital self-service and reduce operational costs.

✓Accountability — track KPIs and measure platform ROI.

WHY SOLT

Independent Digital Banking Advisors

Replacing your digital banking platform is one of the most important decisions your financial institution will make.

Solt Financial is fully independent, with no vendor ties or incentives. Senior advisors lead every engagement, bringing hands-on experience across selection, negotiation, and implementation.

And we don’t stop at go-live. Our Activation Program ensures your platform delivers measurable results after launch.

Completely independent

Senior resources

Specialized

Accumulated expertise

Right size for your projects

We don't walk away at go-live